We are committed to protecting your privacy whenever you visit and use our website. What information do you hold about me?
If you have signed up for our newsletter, entered a competition, or sent us an e-mail query, you have given us your email address and possibly your name as well.
If you have placed an order with us or created an account with us, you will have given us your name and address details.
Credit Card Information
We use World Pay to handle all credit card payments on behalf of PatioProducts (RDG Services Ltd) we do not at any time process any of the information ourselves. For further information please visit the worldpay website.
How is this information used?
If you send us an e-mail query, your details are not used for any other purpose other than answering your query.
If you enter a competition, you are given the option of receiving our newsletter as well. If you win a competition, we will contact you using the information you have given.
The first name and home town of competition winners may be placed on our website. We wouild always seek your permission for this before any information is posted
We send out regular sometimes bi-monthly newsletters and occasional additional company information emails. If you do not want to receive these e-mails, simply choose the Unsubscribe option in the Your Account page or on the Newsletter Subscription page - this will automatically stop any more newsletters being sent to you.
If you have placed an order with us, in addition to a confirmation e-mail, we shall send you an email informing you of the status of your order - or if the status has changed - for example, we shall tell you when your order has been dispatched.
Use Of Cookies
Cookies are small amounts of data sent to your web browser by a web server. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site.
We may also be able to use a cookie to tell when you last visited and who you are if you are visiting from the same computer and have an account with us - it is the use of cookies that allows our website to greet you by name when you visit.
If you are using Microsoft Internet Explorer Version 6.0 or above, you can disable cookies by clicking Tools > Internet Options > Privacy and then changing the level to block all cookies - doing so however, may prevent you from keeping items in your shopping cart and completing your order.
We do not allow any advertiser or third party to place banner advertisements, pop-ups, pop-unders or anything else that will enable them to use cookies on your computer.
Use of your Information
We do not exchange, sell or otherwise give away any of your personal information to any other companies or individual other than if instructed to do by an order under current UK law.
Who else Will See Your Information?
For the sole purpose of completing your order, we have to pass some of your information to service suppliers other companies. These are - Royal Mail, Worldpay and our parcel courier services. The information passed to these companies is used only for the purpose of completing your order.
What If I Have Questions About My Information?
If you have any further questions with regards to your privacy, when using our website, please use the contact us form on the website or telephone 0113 3502090.
